Prime Alley Managed Services cover all aspects of your day-to-day infrastructure management, freeing you to focus your people and resources on business-critical initiatives. From our state-of-the-art Enterprise Network Operations Center, our highly experts engineers and operations experts proactively monitor and manage your technology environments and applications:
• Voice
• Compute
• Converged infrastructure
• Storage and backup
• Network (including Wi-Fi)
• Security
• Managed Cloud
Prime Alley offers multiple managed services options for your technology consumption. Your existing equipment can be located on your premises or in a third party data center. Or Prime Alley can provide the infrastructure as a dedicated private cloud, a multi-tenant cloud or hybrid that is monitored and managed end-to-end.
24x7x365 monitoring and alert notifications on all critical environments, applications and devices.
Monitoring, alerting, escalation, patching and resolution of incidents in a fast and timely manner following industry ITIL best practices.
We watch
24x7x365 monitoring, alerting and escalation for mission-critical IT infrastructure, applications and network devices.
We manage
Experienced highly skilled engineers provide all aspects of your cloud infrastructure environment up to and including the operating system.
We fix
Experienced technicians provide fast resolution to incidents with escalation procedures in place to pull in the highest support, quickly.
We optimize
Prime Alley maintains key relationships with the world’s leading technology so that you get the latest and greatest without costly upgrades.