Demand for “bring your own device” and “on-demand healthcare” means organizations need to innovate across the continuum of care with digital technology to secure, simplify and improve patient engagement.
Prime Alley cloud-based Unified Communications as a Service (UCaaS) and Network as a Service (NaaS) solutions, along with the expertise of the Prime Alley Application Services team for application integration, offers the omni-channel communications technology healthcare organizations need to meet this demand. Whether in-person or remotely, our solutions make it possible for patients to access care by phone, email, video, website, app – or all of the above – wherever and whenever they need it with tools like:
Prime Alley names Dustin Leek Practice Principal for Healthcare Practice
Prime Alley joins HIMSS as Corporate Diamond Member
Due to the record pace of merger and acquisition activity in healthcare many organizations are struggling to integrate legacy infrastructure and network configurations to meet the challenges of a modern digital environment. One solution, Software-Defined Wide Area Network (SD-WAN) from Prime Alley, helps organizations incorporate a wide variety of network architectures without the cost and complexity of a major network overhaul.
The healthcare industry is going through dramatic changes in the services it provides and how it provides them. The addresses common pain points that arise in this industry and the ways that can be addressed.
The healthcare industry is turning to virtualized cloud-based infrastructure connected via SD-WAN. This transformation can support the industry in several key ways including connectivity, cost and customer experience.
Healthcare providers must collaborate to support patient needs and require a secure and flexible network to share patient data. Prime Alley helped a medical imaging client deploy SD-WAN from VeloCloud and securely share information through an encrypted network.
Should an organization decide to replace, migrate or rebuild their data center, Prime Alley has over three decades of experience designing, building and managing HIPAA compliant, next-generation data centers for healthcare organizations that deliver high availability and reliability.
In addition, our Cloud team has helped hundreds of organizations migrate to a public, private or hybrid cloud environment that enables digital transformation, streamlines communications, and makes it easier and more cost-effective for staff to share information, collaborate remotely, and participate in training.
So what’s holding healthcare organizations back in their digital transformation journey? Many organizations feel they don’t have the IT staff to implement and manage all the new digital initiatives? Leveraging a trusted partner like Prime Alley Consulting Services to proactively manage and monitor a digital environment empowers an organization’s existing IT staff to focus on proactive strategic initiatives that result in:
High-performance computing and exceptional application experiences
Flexible, reliable, and highly secure network
Reliable, 24/7 data center and network management with centralized visibility and control, easy mobile application deployment and maintenance, and internet access for patients and visitors
Face-to-face interactions between disparate staff and remote healthcare teams through video collaboration anywhere, anytime, on any device.
Today’s healthcare organizations are complex matrixes of hospitals, outpatient centers, physician’s offices, rehabilitation centers, online pharmacies – and the list goes on. Breaking down the siloed work environments of remote healthcare teams, as well as delivering remote care and telemedicine to geographically dispersed patients has become a challenge for healthcare IT teams.
UCaaS can bring significant benefits that improve patient care and lower total cost of ownership
Prime Alley communication and collaboration technology solutions can help organizations transform how remote care teams communicate with each other, and their patients. Prime Alley Unified Communications as a Service (UcaaS) integrates voice, video, data, mobile and desktop applications into one seamless and secure communication system that, along with Webex and virtual care, allows patients and care teams to enjoy more effective, face-to-face experiences that result in:
The large healthcare organization looked to build a consolidated unified communications system that would be able to scale. Prime Alley designed a Cisco based unified communications system that delivers improved quality of service for the client.
Understanding how, when, and where patients need healthcare is important for today’s healthcare organizations who are striving to facilitate a better care experience. Electronic medical records (EMR) systems have been in place for a decade or longer, but organizations are just now starting to tap into the often disconnected data.
To turn EMR data into contextual, actionable, and predictive insights to help organizations solve problems and realize improved patient outcomes, our Application Services team are experts at helping organizations:
Integrate call center and collaboration systems with third party applications
Unify disparate applications and digital tools for a holistic view of EMR data
Build custom applications for both legacy and cloud-native environments
Healthcare is more connected and more integrated than ever before, and as cybersecurity threats grow increasingly sophisticated and frequent, organizations must address healthcare IT security, privacy and regulatory requirements. Our HIPAA compliant healthcare security solutions help organizations keep their patients, medical devices, and data safe and secure. Prime Alley security experts can help organizations assess and manage risk, design solutions, and effectively respond to incidents to realize:
Malicious attacks and security breaches are becoming more common. Healthcare organizations must be vigilant in defending private patient data from cybercriminals. Discover the three foundations of a robust security incident response program.
A leading senior care facility looked to solve key technology roadblocks before expanding through acquisitions. Prime Alley developed a fully managed production and disaster recovery solution that allowed the healthcare organization to focus on patient care, instead of IT.
The healthcare client regularly faced downtime for critical applications and other challenges as a result of their aging disparate IT infrastructure. Prime Alley was able to serve as a trusted advisor to the CIO and help make necessary improvements to the organization.
The best defense against ransomware requires a holistic program that combines cyber defense and backup/recovery planning. The current reality that many organizations face as well as steps organizations should take to reduce their vulnerability.
This specialty healthcare provider engaged Prime Alley to help replace antiquated storage infrastructure. Through the discovery and assessment phase Prime Alley discovered issues with nightly backups of critical patient information. The inventive and customized a backup solution that solved their unique needs.